You will receive a mobile membership card when you sign up for a membership. The card also acts as a travel insurance card (gold and black members). With the application, membership benefits are also easy to find. If you are already a member, but you do not have a mobile card, you can order it here.
The mobile member card is delivered to you via SMS: you will receive a link to your phone from where you can go to download the card. The Wallet application to which the card is downloaded works on iPhone, Android, and Windows Phone.
After downloading the Wallet application to your phone, you can find the TRAL Membership Card on the tab tab under "Membership Cards". Under "Offers", you will find all the membership benefits and for instance passenger insurance card information.
Register your membership card immediately after the initialization. Read the instructions here.
Frequently asked questions about the card and a new card order form can be found here.